The fastest way to reach a real person is email. We read every message and aim to reply within 1–2 business days.
Email ProCierge SupportEmail: contact@localsprocierge.com
ProCierge is for adults 18 and older. You'll be asked your date of birth when you create an account. The Family plan on the website is for launch — kid accounts under a verified parent. That is not in the build in testing now.
You can report any post, message, listing, or person from its menu, and you can block anyone from a conversation or from their profile. A blocked person can no longer message you or find you. We review reports and act on them promptly.
The map centers on your general area. Your home is stored rounded to an approximate area, not your exact address, and photo location data is stripped on upload. See our Privacy Policy.
Open the app → your profile → Delete My Account. This erases your profile, messages, posts, and sign-in. You can also email us and we'll take care of it.
No. ProCierge's Support & Safety features are a bridge to help, not a provider. In a crisis, call 911, or reach the 988 Suicide & Crisis Lifeline by calling or texting 988.
Read how we handle your information in our Privacy Policy.